Cancellations and Refunds


Tattoo Removal Institute requires at least 48 hours notice to be given for any appointment cancellations or changes.
If an appointment is cancelled within 48 hours or a booked appointment is not attended, Tattoo Removal Institute reserves the right to charge a cancellation fee of 50% of the treatment cost. If a pre-paid appointment is unattended, 1 treatment will be forfeited from the pre-paid package schedule.


Tattoo Removal Institute has a ‘no refund’ policy on any purchases for simple change of mind reasons or change of circumstances and for a choice of discontinuing.
Refunds will only be provided where required and stipulated by the Australian Consumer Law. Pre-paid treatments and payment deposits are non refundable and they are non transferable to other individuals or other treatment areas.
Pre-paid treatment packages of 8 sessions or less will expire after 12 months of purchase. Pre-paid sessions will expire and automatically be cancelled after 18 months of purchase. No refunds or exchanges will be given.
The above terms & conditions of the Tattoo Removal Institute Pty Ltd are automatically agreed to when purchasing treatments.

Prepaid Treatments

If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals or treatment areas.

Pre-pays have a 12 month expiry date (less than 8 treatments) or an 18 month expiry date (8 or more treatments).

48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited.

You agree to these terms by purchasing pre-paid treatments.